just like all human relationships, in this one rupture may occur.
i invite you, as my client, to please come to me with any of your concerns or constructive feedback/criticism (past or present) and for us together to see if we can navigate it and bring repair and healing to the situation.
this could be an opportunity for all concerned.
while most concerns between client and therapist can be resolved directly, there may be situations that require additional support.
in accordance with house bill 4224 and texas health and safety code section 181.105, one river pllc provides the following information to assist clients and members of the public with requesting access to health care records, contacting the state licensing authority and filing a consumer complaint.
if you believe you have been a victim of fraudulent business practices in the state of texas please contact the attorney general’s office to file a consumer complaint.
https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/
if you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board.
texas behavioral health executive council
1801 congress ave. ste 7.300
austin,, texas 78701
(512) 305-7700
invesitgations/complaints 24-hour, toll-free system- (800) 821-3205
we are required to retain your records for 7 years. If needed, records can be requested via email.
administrative charges may apply.
you may request a copy of your records by contacting the practice owner, sashi gabrielle kimball, lcsw at oneriver@therapyemail.com